HDFC Bank to return to old mobile app version by December 4 #Mobile_App

HDFC Bank to return to old mobile app version by December 4 #Mobile_App

December 7, 2018 0 By NewsTakers

Soon after Flipkart co-founder Sachin Bansal expressed his disaffection over the new HDFC mobile app , private sector banking giant, HDFC has issued a circular stating that the bank is reverting to its old Mobilebanking app in the Appstore and Playstore .
Allaying fears, the bank said that customers can download and use the old app by 5 pm on December 4.
The bank however said that customers who are using their old app can continue to use it without any inconvenience.
One can use Net Banking, PayZapp, Phone Banking, and Missed-call Banking to access regular banking services , said HDFC.
The bank also expressed deep regret and offered sincere apologies for the inconvenience faced by customers.
The bank has about 4.3 crore customers, of which about 6.5 lakh were unable to use the mobile banking app services due to a technical issue in its new app.
HDFC Bank also clarified that there has been no data breach, loss of customer data or security issues with the bank’s mobile and net banking applications.
HDFC had launched the updated version about six days ago but malfunctioned ever since.
The issue was possibly triggered while updating the app when the older version of the app was “overwritten” and a lot of customers could use neither the old nor the new app, which was malfunctioned.
HDFC had launched the updated version about six days ago but malfunctioned ever since.

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