Making an impact on Africa through enterprise architectureMarch 11, 2019
The enterprise world frequently views enterprise architecture (EA) with a suspicious eyes, but in an ‘eye-opening’ result, it was EA that laid the foundation for the successful implementation of the Integrated Electronic Case Management System (IECMS).
The judiciary was at the core of service delivery challenges, and therefore the key environment within the project.
In a case study on the IECMS, featured in the South African Public-Sector Innovation Journal, Hon Regis Rukundakuvuga and Niceson Karungi argued that this resulted in a judiciary that operated blindly without proper goals and a clear vision, which had to perpetually deal with serious backlogs in case management, with no valid data on court performance.
Following the design of such a solution was a system that integrated five institutions of the justice sector.
To achieve this, Knotion used RGEA, to develop the strategic and solutions architecture for the award-winning IECMS.
With the current understanding of the environment, processes and information flow, Knotion could define the application components and develop the solution architecture.
In the solution architecture, Knotion translated the processes into use cases, concluding with a complete solution design for the IECMS.
The solution concluded in a final design, offering the chosen developer (Synergy International Systems) the capacity to develop something that could indeed be customised and replicated across the five institutions
Snel affirms: “It is extremely rewarding to know that the enterprise architecture and solution architecture work done by Knotion was the foundation of the success of the IECMS.”
The use of Knotion’s customised EA framework resulted in the successful development of the IECMS.