Vinay Goel. (JLL Photo) #Digital_AssistantJune 18, 2019
But the firm is looking to make a splash in the tech world, putting it head to head with some of its potential clients.
Today JLL unveiled a smartphone-based voice assistant designed for office workers to book conference rooms and desks in their buildings, file maintenance requests and more.
JLL is working with Google to build the voice assistant known as JiLL that the company will soon begin testing with a handful of customers.
Digital assistants like Amazon’s Alexa have transformed people’s daily lives, making it easier to control their homes, play music and more.
But there’s no catch-all solution for the office worker, argues Vinay Goel , chief digital product officer for JLL and a former Google executive.
“All those types of things tend to be very siloed experiences.”
(JLL screenshot)JiLL differs from Alexa, Cortana, Google Assistant and others because it is strictly smartphone-based and focuses primarily on the office setting.
The wealth of data that JLL has from managing buildings and working with companies as they plan and build out offices makes JiLL stand out from the pack, Goel says.
“We understand teams because we understand where you sit; we understand your cost center; and we understand your organization — who you report to, who works for you,” Goel said.
JLL wants the new digital assistant to have broader appeal beyond its existing customer base.