Mum reveals TUI ‘holiday From hell’ along with loud building work From 5.30am & ‘abusive’ hotel staff who left her at tearsThe Sun #Kate_CharltonJuly 14, 2019
A MUM claims her £1,100 TUI holiday was ruined after the resort had building works from 5.30am and an abusive staff member left her in tears.
She said: “I booked this holiday because this would be the last holiday for my mum, son and I because of her health.
“The building works started at 5.30am and were so loud my mum had migraines and was horrifically ill during the holiday.
“You could see it in his face he was distressed and throughout the holiday and to this day he still brings that man up.
Ms Charlton took photos and videos of the loud construction outside of her room after 5am.
Zara Kate Charlton The hotel did move the family to another room during their stay and Ms Charlton said the noise got better, but it was too late.
She said she spent £1,100 on their week away, but she is now another £700 out of pocket because of the money she spent leaving the resort to still try and make the most of their time.
“90 per cent of the time we left the hotel to get away from the building works.
“When I complained to TUI about that man they offered me a £100 for how the staff member spoke to me, which I don’t think covers it.
Ms Charlton says she is another £700 out of pocket because of this tripCredit: Zara Kate Charlton This is a picture Zara took of the construction outside her hotel roomCredit: Zara Kate Charlton The mum said the construction work started early in the morningCredit: Zara Kate Charlton Ms Charlton claims the resort caused a cut to open in her footCredit: Zara Kate Charlton This is the cut on Ms Charlton’s footCredit: Zara Kate Charlton Ms Charlton said the ice cream was left out in the heatCredit: Zara Kate Charlton Ms Charlton booked her stay at the Tasia Maris Gardens in Nissi Beach, Cyprus from May 26 to June 2 We pay for your stories!
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